Question 1

Can I change my plan anytime?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle. Upgrades take effect immediately, while downgrades apply at the end of your current billing period. No cancellation fees or long-term commitments required.

Question 2

How long is the free trial?

Accepted Answer

Everyone starts on the Free plan, which stays free for good. Paid plans (Pamkit Pro and Family) come with a 45-day free trial with full access to everything. No credit card needed to start. After the trial, you can keep the free plan or subscribe.

Question 3

Do I pay extra to hire pros on PAMKIT?

Accepted Answer

No. Finding pros, requesting quotes, and paying for a job through the marketplace does not add a separate homeowner marketplace fee. You pay the pro's quoted amount when you checkout. PAMKIT subscriptions cover the home asset platform (properties, documents, AI, and more) — not a meter every time you hire a pro.

Question 4

How do service pros get paid on PAMKIT?

Accepted Answer

Business listings are free — no monthly fee to appear in Find Pros or to quote, schedule, or invoice. When a homeowner pays an invoice through the portal, card processing and a small marketplace service charge are deducted via Stripe Connect. Pros see estimated fees before sending an invoice. Homeowners are not charged a separate marketplace access fee to request work.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and PayPal through our secure Stripe payment processor. All payments are processed securely with PCI DSS compliance. You can update your payment method anytime in your account settings.

Question 6

What happens if I cancel my subscription?

Accepted Answer

If you cancel your paid subscription, you'll keep everything until the end of your current billing period. After that, your account switches to the Free plan and all your information stays right where you left it. You can export everything at any time, even after cancelling.

Question 7

Is there a discount for annual subscriptions?

Accepted Answer

Yes — annual billing saves 44% on Pamkit Pro ($59.99/year vs $8.99/month) and 37% on Pamkit Family ($149.99/year vs $19.99/month). You can switch between monthly and annual billing anytime in your account settings.

Question 8

What's included in the QuickStart Service?

Accepted Answer

The QuickStart Service ($99 one-time) includes personal help getting set up: adding your first home and things, organizing your papers, and a walkthrough of the features you'll use most. It comes free with every paid subscription.

Pamkit is free to use. Pro adds more room and more help.

Free — Free

Pamkit Pro — $8.99/mo or $59.99/yr

Pamkit Family — $19.99/mo or $149.99/yr